Terms and Conditions



Company - The Beauty Collective Ltd, PO Box 31605, Milford, Auckland 0741. These are the terms of use ("Terms of Use") for your use of services or features on the sites owned and controlled by The Beauty Collective Ltd including thoughtfullyformed.co.nz.

These Terms of Use govern your use of our Sites and your conduct, regardless of the means of access. We like to interact with you on third party sites where we post content or invite your feedback, such as www.instagram.com/thoughtfullyformed ("Third Party Sites"). Our Terms of Use including services that involve Third Party Sites, but thoughtfullyformed.co.nz does not control those Third Party Sites, and these Terms of Use, do not apply to companies that The Beauty Collective does not own or control, or to the actions of people that thoughtfullyformed.co.nz does not employ or manage. You should always check the terms of use posted on Third Party Sites.

By accessing any sites containing or linking to our content, you signify your agreement to these Terms of Use, our Privacy Policy whether or not you have read them. If you do not agree with any of these, you must not use our Sites. thoughtfullyformed.co.nz reserves the right to change or modify any of the terms and conditions contained in the Terms of Use, from time to time at any time, without notice, and in its sole discretion. If thoughtfullyformed.co.nz decides to change these Terms of Use, thoughtfullyformed.co.nz will post a new updated version on the Sites. It is your obligation to review these Terms of Use from time to time and if any provision or modification thereof is objectionable to you then you must immediately cease using the Sites. Your continued use of the Sites confirms your ongoing acceptance of these Terms of Use. For this reason, you should frequently review these Terms of Use, and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Sites.


The products displayed on the Sites can be delivered to a physical address within New Zealand. All prices on the Sites are quoted in NZ $ dollars and include the current GST percentage.

All product statements / descriptions are intended to be used for personal education or informational purposes only. We do not intend or warrant that our products are or can be used to diagnose, treat, cure or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Sites shall not serve as a substitute for professional medical advice: these Sites are solely online information received from the Sites before using or relying on them. If you have any medical questions, concerns or need to make any decisions regarding possible treatment of any medical condition, then you must consult your physician or health care practitioner. The Beauty Collective does not give or intend to give any answers to medical related questions and these Sites do not replace any medical professional or medical resource. thoughtfullyformed.co.nz does not represent itself as a physician nor is this implied.

The products available on the Sites and the Interactive Services, including any samples thoughtfullyformed.co.nz may provide to you, are for your personal use only. You may not sell or resell any products you purchase or otherwise receive from thoughtfullyformed.co.nz. The Beauty Collective reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation by you of these Terms of Use, as determined by thoughtfullyformed.co.nz in its sole discretion.


thoughtfullyformed.co.nz may provide content of third parties ("Third Party Content") or links to Third Party Sites as a service to those interested in this information. thoughtfullyformed.co.nz does not monitor, approve or have any control over any Third Party Content or Third Party Sites and the inclusion of links to Third Party Content or Third Party Sites does not imply any association or relationship between thoughtfullyformed.co.nz and such third party. The Beauty Collective does not guarantee, endorse or adopt the accuracy or completeness of any Third Party Content or any Third Party Site. The Beauty Collective is not responsible for updating or reviewing Third Party Content or Third Party Sites. You use Third Party Content and Third Party Sites at your own risk. Third Party Content including comments from Third Party users submitted to thebeautycollective.co.nz through the Interactive Services, do not necessarily reflect the views of thoughtfullyformed.co.nz.


thoughtfullyformed.co.nz reserves the right, at any time, without notice and in its sole discretion, to terminate your license to use the interactive services and sites and to block or prevent your future access to and use of the interactive services and the sites. The Beauty Collective may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to (i) comply with legal process; (ii) enforce these Terms of Use , (iii) respond to claims that any Content violates the rights of third parties, (iv) respond to your requests for customer service, or (v) protect the rights, property or personal safety of The Beauty Collective (and its employees), its users and the public.


thoughtfullyformed.co.nz is providing the sites, their contents and the interactive services on an "as is" basis and makes no representations or warranties of any kind, express or implied, with respect to the operation of the sites or interactive services, the information, content, materials or products, included on the sites or as part of the interactive services. To the fullest extent permitted by law, thoughtfullyformed.co.nz disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, thoughtfullyformed.co.nz does not represent or warrant that the information accessible via the sites or the interactive services is accurate, complete or current. Price and availability information is subject to change without notice.

thoughtfullyformed.co.nz will not be liable for any damages of any kind arising out of or in connection with the use of the sites or the interactive services. This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


When processing an order, we screen all received orders for fraud or other types of unauthorised or illegal activity. We reserve the right to refuse to process an order for whatsoever reason (at our sole discretion). If such is the case, we may reject your order or our customer service department may call you at the phone number you provided (or use your email address) to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses for whatsoever reason (at our sole discretion). We take these measures to protect our customers as well as ourselves from fraud or other unauthorised or illegal activity.


For Customer Service and questions regarding your order, please call The Beauty Collective Customer Service on 0800 200 500 between 9AM and 5PM, Monday through Friday. You may also contact us via email hello@tbc.nz.


We endeavour to process orders within 24 working hours of receipt.
New Zealand orders have an expected delivery window of 5-7 business days.

Processing and shipping time does not include weekends, and orders placed on Friday after 11am, New Zealand time, along with all Saturday and Sunday orders will be processed the following Monday.

We currently ship to New Zealand.


Business Days: Monday - Friday (excluding Public Holidays) from 9am to 5pm New Zealand time.

We shall aim to let you know if we expect that we are unable to meet our estimated delivery date but we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

We cannot deliver to PO Boxes.


thoughtfullyformed.co.nz accepts payment by DPS
• For security reasons you're billing name and address must match that of the credit card used for payment.
• All purchases require bank authorization prior to processing. Only authorized orders will be processed and shipped.
• Any payment by credit card or debit card must be paid to and received by The Beauty Collective before the order to which such payment shall be accepted by The Beauty Collective and deliver thereof commenced.


thoughtfullyformed.co.nz is required by law to collect sales tax in the form of GST which is included in all our prices.


Notwithstanding any other provision of these Terms of Use, or the law, risk in products shall pass from thoughtfullyformed.co.nz to you when the products leave our premises.


The Beauty Collective does not provide any guarantees or warranties in respect of its products EXCEPT as expressly confirmed in these Terms of Use.


These Terms of Use shall be governed by and construed in all respects in accordance with the laws of New Zealand. If any provision hereof is held to be invalid or unenforceable, the invalidity or unenforceability shall be deemed eliminated or modified to the minimum possible extent to make the remainder of these Terms of Use enforceable.
Failure by The Beauty Collective to insist upon strict performance of these Terms of Use shall not be a waiver of any rights of thoughtfullyformed.co.nz on any subsequent occasion.


Terms & Conditions
• The thoughtfullyformed.co.nz promotional codes are only available on The Beauty Collective for deliveries within New Zealand Only, a valid physical address must be used. Also all thebeautycollective.co.nz customer T&C's apply.
• One voucher code per customer per purchase.
• Not to be used in conjunction with any other offer or sale items, the exclusive voucher code cannot be exchanged for cash, voucher code cannot be applied at a later date or if product is out of stock.
• We take no liability if you have misplaced your voucher code.
• Voucher code hold a validation date per each individual promotion
How to use your Voucher Code:
Simply enter the voucher code: in the discount box during check out. Code must be entered & applied to order to receive the offer, we are unable to reverse orders after confirmation, MBS terms & conditions apply Sales/Promotions/Special Offers-following conditions may apply;
Offers apply while stocks last, products shown are not to scale, pictured products are examples from the selected or entire range, Product colours may differ slightly from digital advertisement. All qualifying purchases must be made in a single transaction and all offers are not available in conjunction with any other offer.